The curious case of Superhero Events
Sep. 18th, 2012 09:51 amBack in April, I participated in Superhero Events' first race in Los Angeles, the 5K associated with the Hollywood Half. I didn't have a great time, the event didn't leave me with a positive impression of Superhero, and when I received an email that invited me to their new "Awesome 80's Run" in Pasadena, I hit "unsubscribe" and deleted the email without comment.
I did, however, keep my eyes open, and after the Awesome 80's race I was very curious to see what the comments from runners would be like. Had Superhero learn from their mistakes? Their 80s theming was very cute, and the medal they were offering was very innovative. It would have been nice to read that they'd shaped up.
Unfortunately, it looks as though the Awesome 80's event suffered from even more issues than the Hollywood Half. Notably:
1. Both the 5K and 10K were delayed significantly, and didn't finally kick off until 9 or 10 in the morning. The race director claimed they were not allowed to use amplification (so?), that the Pasadena Police Department was responsible, that they were trying to clear the course (it wasn't a closed course) and more.
I call BS on this one. There are lots of races that happen around the Rose Bowl every single year, notably the Rose Bowl Half/5K/10K that I ran in January; the Pasadena Marathon, the 2011 Gladiator Rock N' Run, the Pasadena Tri, Race for the Rescues, and more. The Pasadena PD is very accustomed to handling races around the Rose Bowl; they know what they're doing, and if the proper permits are in place, there's really no reason why the race course shouldn't be cleared. As for the amplification, you don't need it at the start, and that's something that should have been researched in advance.
2. Again with the water! Apparently, just as they did in the Hollywood Half, they didn't have enough water for the runners. Also, runners discovered that there wasn't any food or water at the end of the race.
Just to recap: they started the race late, in Pasadena summer heat, the runners were exercising in 90+ degree weather...and they didn't have hydration. I'm trying to get my head around this. I'm also trying to get my head around how they could have allowed this to happen a second time.
At the Hollywood Half, the excuse was that they didn't anticipate the runners' needs; apparently the same excuse was used this time. How is it that all of these other summer races are able to supply their runners with water and anticipate the runners' needs accurately?!
Every time this is brought up, there's always some self-righteous runner who chimes in with "REAL runners know to bring their own water!" Yup, on their own runs, they do. When you're racing in the heat, you can very easily require more water than you can carry. At races, where water stations are an accepted convention, it's not unreasonable to expect their presence.
3. Parking: Apparently the parking was in the middle of the course, so the runners couldn't even get out at the end.
4. No closed course: this makes the above claim that the "course was being cleared" even more ridiculous. When I ran the Rose Bowl 5K, the course wasn't closed either, but there were volunteers and ropes, and apparently I hadn't realized how many outsiders were being kept off the track. This is another reason it's important to get the race going on time--ie, early--and why it's important to have a strong volunteer corps. Considering that at the Hollywood Half the volunteers couldn't even get their parking comped, which is standard practice, it's no wonder that people weren't lining up to donate their time.
5. Excuses R' Us: Apparently the race director is actually deleting negative comments on the Facebook page this time. That's bad form. It doesn't matter, though, because the myriad review sites, blogs and Yelp will make up for it.
It's kind of discouraging to see all the excusesthe RD keeps making:
a) It's the inaugural race. How many times will he use that one? It's not the first race Superhero has ever done, but shhhh about that!.
b) It's the police's fault. The police work WITH most races, not against them. If you give them a heads up and have the proper permits in place this should never be an issue.
c) It's the city's fault. See b
d) There were too many runners. You knew how many people signed up. Why weren't you prepared for them?.
e) The runners went through more water than we thought they would. So why didn't someone run out and get more water or cups? Why weren't you able to look at the number of runners and predicted temperatures and make a better guess as to how much water/how many cups would be needed? Moreover, why would this ever happen at two races in a row?! This also doesn't account for the complete LACK OF WATER at the end of the 80's race.
f) You should bring your own water. When you're paying for a race, you expect it as a perk. Also, in very warm temperatures you might very well need more water than you can carry on a belt.
At this point, I am not sure what is up with this organizer and management company. It seems as though they spend a lot more time on the image than the actual execution and logistics. I would never run one of their races again.
Reviews at Racegrader: http://racegrader.com/race/awesome-80s-run/
Yelp: http://www.yelp.com/biz/awesome-80s-run-pasadena
I did, however, keep my eyes open, and after the Awesome 80's race I was very curious to see what the comments from runners would be like. Had Superhero learn from their mistakes? Their 80s theming was very cute, and the medal they were offering was very innovative. It would have been nice to read that they'd shaped up.
Unfortunately, it looks as though the Awesome 80's event suffered from even more issues than the Hollywood Half. Notably:
1. Both the 5K and 10K were delayed significantly, and didn't finally kick off until 9 or 10 in the morning. The race director claimed they were not allowed to use amplification (so?), that the Pasadena Police Department was responsible, that they were trying to clear the course (it wasn't a closed course) and more.
I call BS on this one. There are lots of races that happen around the Rose Bowl every single year, notably the Rose Bowl Half/5K/10K that I ran in January; the Pasadena Marathon, the 2011 Gladiator Rock N' Run, the Pasadena Tri, Race for the Rescues, and more. The Pasadena PD is very accustomed to handling races around the Rose Bowl; they know what they're doing, and if the proper permits are in place, there's really no reason why the race course shouldn't be cleared. As for the amplification, you don't need it at the start, and that's something that should have been researched in advance.
2. Again with the water! Apparently, just as they did in the Hollywood Half, they didn't have enough water for the runners. Also, runners discovered that there wasn't any food or water at the end of the race.
Just to recap: they started the race late, in Pasadena summer heat, the runners were exercising in 90+ degree weather...and they didn't have hydration. I'm trying to get my head around this. I'm also trying to get my head around how they could have allowed this to happen a second time.
At the Hollywood Half, the excuse was that they didn't anticipate the runners' needs; apparently the same excuse was used this time. How is it that all of these other summer races are able to supply their runners with water and anticipate the runners' needs accurately?!
Every time this is brought up, there's always some self-righteous runner who chimes in with "REAL runners know to bring their own water!" Yup, on their own runs, they do. When you're racing in the heat, you can very easily require more water than you can carry. At races, where water stations are an accepted convention, it's not unreasonable to expect their presence.
3. Parking: Apparently the parking was in the middle of the course, so the runners couldn't even get out at the end.
4. No closed course: this makes the above claim that the "course was being cleared" even more ridiculous. When I ran the Rose Bowl 5K, the course wasn't closed either, but there were volunteers and ropes, and apparently I hadn't realized how many outsiders were being kept off the track. This is another reason it's important to get the race going on time--ie, early--and why it's important to have a strong volunteer corps. Considering that at the Hollywood Half the volunteers couldn't even get their parking comped, which is standard practice, it's no wonder that people weren't lining up to donate their time.
5. Excuses R' Us: Apparently the race director is actually deleting negative comments on the Facebook page this time. That's bad form. It doesn't matter, though, because the myriad review sites, blogs and Yelp will make up for it.
It's kind of discouraging to see all the excusesthe RD keeps making:
a) It's the inaugural race. How many times will he use that one? It's not the first race Superhero has ever done, but shhhh about that!.
b) It's the police's fault. The police work WITH most races, not against them. If you give them a heads up and have the proper permits in place this should never be an issue.
c) It's the city's fault. See b
d) There were too many runners. You knew how many people signed up. Why weren't you prepared for them?.
e) The runners went through more water than we thought they would. So why didn't someone run out and get more water or cups? Why weren't you able to look at the number of runners and predicted temperatures and make a better guess as to how much water/how many cups would be needed? Moreover, why would this ever happen at two races in a row?! This also doesn't account for the complete LACK OF WATER at the end of the 80's race.
f) You should bring your own water. When you're paying for a race, you expect it as a perk. Also, in very warm temperatures you might very well need more water than you can carry on a belt.
At this point, I am not sure what is up with this organizer and management company. It seems as though they spend a lot more time on the image than the actual execution and logistics. I would never run one of their races again.
Reviews at Racegrader: http://racegrader.com/race/awesome-80s-run/
Yelp: http://www.yelp.com/biz/awesome-80s-run-pasadena